MEDICARE Horsham will no longer issue cash payments for rebates from Monday.
The centre will instead pay rebates directly into customers’ bank accounts either by electronic funds transfer or by customers swiping a debit card.
Department of Human Services manager Hank Jongen said the move meant payments would be faster and more secure. There would be no extra cost to customers.
Mr Jongen said only eight per cent of customer payments were processed using cash in the past financial year and just four per cent via cheque.
“We’ve trialled electronic payment options in place of cash in a number of service centres,” he said. “The feedback was very positive, with some customers saying they wished we had offered it sooner.”
Mr Jongen said alternative options would be offered for people who did not have a debit card or bank account.
He said people could also call 13 20 11 to complete their claim without visiting a service centre.
The phone service is available 24 hours a day, seven days a week.
Medicare Horsham is on the corner of Darlot and McLachlan streets and is open Monday to Friday from 8.30am to 4.30pm.
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